Download the EBS balancing machine catalogue in the horizontal and vertical versions
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Download the EBS balancing machines catalogue in the horizontal and vertical versions
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Service

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A team of experts at your service

EBS guarantees its customers a high quality service by providing solutions suitable to the most varied needs. Our service experts thanks to decades of experience, constant training and in-depth knowledge of the sector are able to carry out and complete a specially-made assistance service.

The experience reached by our technicians in the field of balancing guarantees our customers the choice of a trusted partner for their balancing machines before, during and after the sale. A network of specialists will always be available to provide you with rapid and professional assistance. Our goal is to offer an optimal performance in a reduced time, fast maintenance, constantly trained and up-to-date technicians, making downtime as short as possible. Wherever you are thanks to our help desk service you will receive immediate assistance.

Flexible solutions

EBS offers its customers solutions of all kinds which are able to adapt to the most varied needs of balancing

Immediate assistance

Thanks to the tele-service and help desk services EBS technicians are able to offer immediate support to solve any issue related to the balancing

High performance

Our collaborators are familiar with every nuance regarding the balancing techniques necessary to guarantee professionalism and quality in every area of processing

Certified training

Our team of experts will carry out training courses directly at the customer ensuring full knowledge of the machine and management of first intervention

On-Site service

Thanks to the On-Site support service our technician will go to your branch to carry out all the necessary interventions to resolve the problem.

Help desk

Wherever you are and at any time you need it our help desk service will allow you to get an immediate feedback on your warnings.

Teleservice

EBS Teleservice service is guaranteed on all machines. Thanks to this system it is possible to carry out a remote analisys of the problems detected on the machine. In addition, the customer can take advantage of this service to have updates about the machine software, without the need to request an intervention of the specialized technician, thus avoiding unnecessary waiting and limiting costs.

Repairs

Depending on the problems encountered on your balancing machine we will offer you immediate support by sending spare parts, teleservice or qualified personnel, allowing your machine to resume normal production flow in the shortest possible time.

Training

Training is a process of fundamental importance as it guarantees our customers a thorough knowledge of the machine, and this is why for each installation you will receive a training that will allow you to take full advantage of all the functionality and potential of our balancing machines.